1. Information We Collect
We may collect several types of information to provide and improve our Service.1.1 Personal Information
When you register for an account or use the Service, we may collect:- Full name
- Email address
- Account credentials
- Organization or workspace name
- Billing information
- Profile information you choose to provide
1.2 Usage Data
We automatically collect certain information when you access the Service, including:- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visits
- Referring URLs
- Interaction data within the platform
1.3 Cookies and Tracking Technologies
We use cookies and similar technologies to:- Maintain user sessions
- Remember preferences
- Improve performance
- Analyze usage patterns
2. How We Use Your Information
We use the collected information for purposes including:- Providing and maintaining the Service
- Creating and managing user accounts
- Processing payments and subscriptions
- Improving product functionality
- Monitoring system performance
- Communicating with users
- Preventing abuse, fraud, or security incidents
- Complying with legal obligations
3. Data Storage and Security
We take reasonable technical and organizational measures to protect your information, including:- Encryption in transit (HTTPS)
- Secure authentication systems
- Access controls
- Monitoring for security vulnerabilities
4. Data Retention
We retain personal data only as long as necessary to:- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:5.1 Service Providers
Third-party vendors that help operate the Service, such as:- Hosting providers
- Payment processors
- Analytics services
- Email delivery services
5.2 Legal Requirements
We may disclose your information if required to:- Comply with legal obligations
- Protect the rights or safety of users
- Investigate fraud or security issues
6. International Data Transfers
Your information may be transferred and stored in countries outside your jurisdiction where data protection laws may differ. By using the Service, you consent to such transfers.7. Your Data Protection Rights
Depending on your jurisdiction (for example under GDPR), you may have the right to:- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
8. Account Data
Users are responsible for maintaining the confidentiality of their account credentials. If you believe your account has been compromised, contact us immediately.9. Third-Party Services
The Service may integrate with third-party services such as:- messaging platforms
- payment providers
- analytics tools
- external APIs
10. Children’s Privacy
The Service is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we will delete it.11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will:- update the “Last updated” date
- notify users if the changes are significant
12. Contact Information
If you have any questions about this Privacy Policy, you may contact us: Email: [email protected] Company: Bizcust Limited Address: -13. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing personal data includes:- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- User consent
14. Data Processors and Subprocessors
We may rely on third-party infrastructure providers to operate the Service. These may include providers for:- cloud hosting
- analytics
- authentication
- monitoring
- communication services
15. Workspace and Customer Data
If you use the Service as part of an organization or workspace:- the organization administrator may access and manage data within the workspace
- the organization is responsible for managing user access
- the Company acts as a data processor for customer-provided content